The Growth Caddie playbook, on subscription
Welcome to The 19th Hole
A quarterly best-practice series from Paul & Kevin (client strategy, budgeting, exit readiness, operational excellence) plus Ask CisselGPT: an AI that answers from the playbook itself, cites its sources, and says so when it doesn't know.
Members enter The 19th Hole: sign in to ask CisselGPT and open the library.
This is where members gather after the round: ask CisselGPT anything the playbook covers, open the content library, and pick up where the last live session left off.
Ask CisselGPT Browse the library Corpus Manager
Answers from the playbook, cited
Ask the questions you'd bring to a session. Every answer cites the source document it came from, and when the playbook doesn't cover it, CisselGPT says so and points you to the next live session. No made-up advice.
Four quarters of best practice
Q3 client strategy (the ABCD portfolio method) · Q4 budgeting · Q1 exit readiness · Q2 operational excellence. Weekly sessions from Paul & Kevin, organized so you can start where it hurts most.
Why owners do this
Raise your multiple
Low-maturity MSPs trade at a discount. A disciplined operating rhythm, clean metrics, and owner independence move you up the maturity curve, and the valuation curve with it.
Run it like you'll sell it
Whether you exit in 3 years or never, the same disciplines that make a business sellable make it more profitable and less dependent on you today.
Never lose the cadence
Most self-implementations fail when the cadence collapses. The playbook, and CisselGPT, don't get busy, don't forget, and don't accept a vague commitment.